At Healthy Alter Ego we are dedicated to providing you with the best customer service experience possible. Please read below for the details on our shipping and delivery standards. If you don't find your concern addressed below, please feel free to contact us.
Call us toll-free at 866-744-9008 M-F 9am - 6pm EST.
Delivery Region
Currently we deliver to the 50 U.S. states. Please note additional surcharges and extended delivery times may apply to residents in Alaska and Hawaii. If you are outside the U.S and wish to make a purchase, please send comments to: support@healthyalterego.org
We greatly appreciate your interest and will work to expand our product reach to your area.
Shipping Options
Healthy Alter Ego provides shipping via USPS and FedEx to keep your shipping rates as competitive as possible. We offer:
U.S. Postal Service® (USPS)
First Class Mail
Priority Mail Delivery
Federal Express
FedEx Ground®
FedEx Standard Overnight®
FedEx 2Day®
Please note: FedEx will not deliver to P.O. Boxes.
Processing Time
All orders are usually processed in less than 24 hours and we do our best to process the same day. All expedited orders are processed and shipped the same day, if received prior to noon EST (assuming all items are in stock). No shipments on weekends or holidays.
Shortages in inventory, incomplete address info, weather complications, holidays and other factors can affect delivery.
Delivery Schedule
USPS First Class Mail - Typical delivery times for First Class Mail are 1 to 4 days, according to the U.S. Post Office. USPS will deliver to P.O. Boxes.
USPS Priority Mail® - Typical delivery times for Priority Mail average 2 to 3 days, according to the U.S. Post Office. USPS will deliver to P.O. Boxes.
FedEx Ground® - Typical delivery times 1-5 business days within the contiguous U.S. 3-7 business days to Alaska and Hawaii. Monday-Friday. Delivery is by the end of the business day. FedEx Ground cannot deliver to P.O. boxes.
(FedEx Home Delivery® schedule is Tuesday-Saturday.)
FedEx Standard Overnight® - Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 to rural areas Monday-Friday. Available throughout all 50 states with some limitations in Alaska and Hawaii.
FedEx 2Day® - By 4:30 p.m. in 2 business days to most areas (by 7 p.m. to households). Monday-Friday. Available throughout all 50 states. Delivery to some rural areas of Alaska and ZIP codes in Hawaii in 3 business days.
